Terms of service

Terms and Conditions

Last Updated: [02/17/2026]

Please read these Terms and Conditions carefully as they affect your legal rights and obligations. Together with our website prices, delivery information, contact details, and Privacy Policy, these Terms and Conditions form the entire agreement between you and SavCart.com relating to the supply of goods through our website.

By accessing or using SavCart.com (https://savcart.com) and/or placing an order with us, you agree to be bound by these Terms and Conditions. If you do not agree, you should not use this Website.

We reserve the right to update or modify these Terms and Conditions at any time. Any changes take effect immediately once published on the Website. Continued use of the Website indicates acceptance of the updated Terms.

These Terms and Conditions do not affect your statutory rights as a consumer under UK law.

Definitions

In these Terms and Conditions:

  • “we”, “us”, “our” means SavCart.com
  • “you”, “your” means the person using or purchasing from the Website
  • “Website” means SavCart.com operated by us
  • “working day” means any day other than Saturday, Sunday, or a public holiday in England and Wales.

1. Registration

1.1 You must be at least 18 years old to use our services or place an order.

1.2 You agree that all information provided during registration or checkout is accurate and complete.

1.3 You must promptly update your account details if your personal information changes.

2. Products and Drop shipping Fulfilment

2.1 SavCart.com operates an online retail and drop shipping model. Certain products may be supplied and shipped directly from third-party suppliers or fulfilment partners located within or outside the United Kingdom.

2.2 Product images and descriptions are provided for illustration purposes. Minor variations in packaging or appearance may occur.

2.3 Product availability and pricing may change without notice.

3. Pricing and Product Availability

3.1 Prices displayed on the Website are shown in GBP (£) and include VAT where applicable but exclude delivery charges unless otherwise stated.

3.2 While we aim to ensure accuracy, errors in pricing or availability may occur. We reserve the right to cancel orders affected by pricing or listing errors and issue a full refund if payment has already been made.

4. Payment

4.1 We do not accept payment by cash or cheque. Payments must be made through approved online payment methods available at checkout.

4.2 By placing an order, you authorize us or our payment providers to charge your selected payment method.

4.3 Payment is normally taken at the time of order confirmation once verification checks are completed.

4.4 Ownership of goods passes to you upon delivery. Risk of loss or damage transfers at the time goods are delivered to the specified address.

4.5 Payments may be processed securely through third-party providers such as PayPal or other authorized payment processors. Please refer to their respective privacy policies for further information.

5. Delivery

5.1 Orders are typically processed within 2–6 working days, subject to successful payment authorization.

5.2 Estimated delivery times are provided at checkout and are estimates only. Delivery times may vary due to supplier processing, courier delays, customs clearance, or unforeseen circumstances.

5.3 Orders placed after 11:00pm or on non-working days will be processed on the next working day.

5.4 Goods will be delivered to the shipping address provided at checkout.

5.5 Changes to delivery details must be requested before dispatch. Once dispatched, amendments may not be possible.

6. Amendment or Cancellation of Orders

6.1 We reserve the right to cancel an order if payment is not authorized or if fraudulent activity is suspected.

6.2 Orders cannot normally be amended once placed. Any requested amendment is subject to approval and may result in order cancellation.

7. Returns and Exchanges

7.1 Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving goods.

7.2 Returns must be authorized by contacting us at Support@savcart.com before returning any item.

7.3 Items must be unused, in original packaging, and in resaleable condition unless faulty.

7.4 Unless the item is faulty or incorrect, return delivery costs remain the responsibility of the customer.

7.5 Refunds will be processed within 14 days after returned goods are received and inspected.

8. Faulty or Damaged Goods

8.1 Under the Consumer Rights Act 2015, goods must be as described, of satisfactory quality, and fit for purpose.

8.2 If goods arrive damaged, defective, or incorrect, you must notify us within 48 hours of delivery with supporting evidence (such as photographs).

8.3 Where applicable, we will provide a repair, replacement, or refund in accordance with UK consumer law.

9. Out-of-Stock Products

9.1 Stock availability may not always reflect real-time supplier inventory. If an item becomes unavailable after purchase, we may offer:

  • A replacement product,
  • A delayed shipment, or
  • A full refund.

10. Complaints Procedure

10.1 We aim to provide high-quality service at all times. If you are dissatisfied, please contact us in writing via email:

Email: Support@savcart.com

10.2 We will investigate your complaint and respond within a reasonable timeframe with proposed actions.

11. Liability

11.1 We shall not be liable for losses unless notified of issues within a reasonable period after delivery.

11.2 Our liability is limited, where permitted by law, to:

  • Replacement of goods,
  • Repair of goods, or
  • Refund of the purchase price.

11.3 We are not liable for indirect or consequential losses including loss of profit or business interruption.

11.4 Nothing in these Terms excludes liability for death or personal injury caused by negligence or limits statutory consumer rights.

12. Events Beyond Our Control

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including courier disruption, natural disasters, strikes, technical failures, or customs delays.

13. Intellectual Property

All Website content including text, graphics, logos, images, and design is the property of SavCart.com and may not be copied, reproduced, or used without written permission.

14. Privacy and Data Protection (UK GDPR)

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Your information may be used to:

  • Process and deliver orders
  • Provide customer support
  • Prevent fraud
  • Improve our services
  • Send marketing communications where consent has been given

Your data may be shared with payment providers, logistics partners, and fulfilment suppliers solely for order processing purposes.

You have the right to access, correct, or request deletion of your personal data. Full details are available in our Privacy Policy.

15. Third-Party Rights

A person who is not a party to this agreement has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.

16. Governing Law

These Terms and Conditions are governed by the laws of England and Wales, and any disputes shall be subject to the jurisdiction of the English courts.

17. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and SavCart.com regarding the sale of goods. No verbal or written statement by any representative shall vary these terms unless confirmed in writing by us.

18. Contact Information

If you have any questions regarding these Terms and Conditions, please contact:

Website: SavCart.com
Email: Support@savcart.com
Info@savcart.com (For General Queries)
Business Address: 2nd floor, Clyde offices 48 west George street Glasgow, UK Post code : G21BP